If you don’t have auto-update enabled, update the app to the latest version.If you have auto-update enabled, Google will automatically update the Duo app.End Users: Make sure you have the latest version of Duo:.If you do not want over 18 users to have access to Duo calling features, turn the Additional Google services control off which will prevent users from using all Additional Services that do not have an individual ON/OFF control.Users over 18: If you have the Additional Google services control enabled, users over 18 will continue to have access to Duo calling features.Admins do not need to change any settings to ensure that under 18 users will continue to not have access to Duo calling features when the Duo app is updated. Users under 18: Duo is currently restricted for users under 18.Visit the Help Center to learn more about how Duo is being upgraded. As we announced in June, we’re upgrading the Google Duo experience to include all Google Meet features and bringing our two video calling services together into a single solution.If you do turn Meet OFF for your organization, users who have a Duo account and are registered with your organization account will lose access to Duo when Duo updates to Meet.To prevent your users from losing access, we recommend keeping Google Meet ON for your organization. Control Google Meet access using the Admin console.Note: This applies to Duo video calling features only, this will not impact Meet functionality. If you turn OFF the Additional Google Services control for your users, you’ll also disrupt any apps without individual ON/OFF switches. Manage Duo video calling access features by turning off the Additional Google services control.While Allo was uncovered months before now, it looks like Google has managed to keep Duo under wraps, with the only leak about an upcoming video app in recent times being of a Periscope-like competitor. It’s unclear whether it will interoperate with other video services. While Google tells me that Hangouts will continue to exist as its own mobile app even with the launch of Duo and Allo, the fact that Hangouts comes with a history - some good, some bad - may also be why Google opted for a completely different branding and experience for Duo.Īs with Allo, Duo will let you connect with users in your phone book, offering us one more way to bypass our mobile carriers when making calls. It was built using a new programming protocol, Quic, which Google unveiled last year as a route to speeding up data-heavy applications that travel over the web. This in itself, if it really bears out, would be amazing for anyone who has cursed his or her way through a bad Hangout or Skype call.ĭuo was built by the same team that created WebRTC and it uses WebRTC, engineering director Erik Kay said today on stage at I/O. Google says it will work the same whether your network is superfast or patchy. The other thing that Duo is touting is the engineering that has gone into making the video in the app work. With the app only due to go live later this year - likely this summer, similar to Allo - among the details that Google is making public today is a preview feature, which gives users a real-time image of the person calling you before the call is actually connected. While Allo is focused on interacting with Google’s assistant bot and with potentially many friends and may be more comparable to something like Messenger, Duo’s comparison is something more like Apple’s FaceTime: you use it for one-on-one conversations. Facebook, for example, has supercharged Messenger with smart bots, as well as voice and video calling and more on top of its basic text messaging service. The first is to keep the experiences simple and lightweight and the second: to do something a little different from the rest of the pack. Why the decision to launch two separate apps? A couple of reasons, it seems.

Today, the company announced a new video calling app called Duo - a high-definition app for Android and iOS devices.ĭuo was unveiled on the heels of Allo, Google’s new smart messaging app. Some have criticised Google for falling behind when it comes to social networking and new communications services, but the company is now working hard to catch up.

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